カテゴリー： QYResearch, 世界

音声分析ソフトウェアの世界市場：規模・現状・予測

◆英語タイトル：Global Voice Analytics Software Market Size, Status and Forecast 2019-2025
◆商品コード：DATA909X19094
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◆発行日：2019年11月25日（※2024年版があります。お問い合わせください）
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※当調査レポートでは、音声分析ソフトウェアの世界市場について調査・分析し、音声分析ソフトウェアの世界市場規模、市場動向、主要企業別マーケットシェア、主要地域別市場規模、企業プロフィールなどの情報をまとめました。また、セグメント分析では、種類別（ソリューション、サービス(サポート＆メンテナンス＆コンサルティングサービス)）、用途別（大企業、中小企業）、地域別（北米、ヨーロッパ、中国、日本国内、東南アジア、インド、中南米）に区分して市場規模を算出しました。

・レポートの概要
・世界の音声分析ソフトウェア市場動向
・主要企業別マーケットシェア
・音声分析ソフトウェアの種類別市場規模2014-2019
（ソリューション、サービス(サポート＆メンテナンス＆コンサルティングサービス)）
・音声分析ソフトウェアの用途別市場規模2014-2019
（大企業、中小企業）
・音声分析ソフトウェアの北米市場：主要企業・種類別/用途別市場規模
・音声分析ソフトウェアのヨーロッパ市場：主要企業・種類別/用途別市場規模
・音声分析ソフトウェアの中国市場：主要企業・種類別/用途別市場規模
・音声分析ソフトウェアの日本国内市場：主要企業・種類別/用途別市場規模
・音声分析ソフトウェアの東南アジア市場：主要企業・種類別/用途別市場規模
・音声分析ソフトウェアのインド市場：主要企業・種類別/用途別市場規模
・音声分析ソフトウェアの中南米市場：主要企業・種類別/用途別市場規模
・主要企業のプロフィール
（Verint Systems (US)、NICE (Israel)、Avaya (US)、ThoughtSpot (US)、Uniphore (India)、Calabrio (US)、Talkdesk (US)、RankMiner (US)、VoiceBase (US)、Beyond Verbal (Israel)、VoiceSense (Israel)、SESTEK (Turkey)、AudEERING (Germany)、Invoca (US)、Xdroid (Hungary)）
・音声分析ソフトウェアの市場規模予測2019-2025
（種類別、用途別、地域別市場予測）
・アナリストの観点・結論
...

【レポートの概要】

Factors such as growing need to extract insights from customer interactions, rising demand to monitor improve agent performance, and growing focus on risk and fraud detection are expected to drive the market growth. Moreover, growing impact of AI and improving individual experience and increasing adoption of cloud-based solutions are expected to create ample opportunities for Voice Analytics Software solution vendors.The Voice Analytics Software market size expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period.
In 2018, the global Voice Analytics Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Voice Analytics Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Voice Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study
Verint Systems (US)
NICE (Israel)
Avaya (US)
ThoughtSpot (US)
Uniphore (India)
Calabrio (US)
Talkdesk (US)
RankMiner (US)
VoiceBase (US)
Beyond Verbal (Israel)
VoiceSense (Israel)
SESTEK (Turkey)
AudEERING (Germany)
Invoca (US)
Xdroid (Hungary)

Market segment by Type, the product can be split into
Solution
Services(Support and Maintenance and Consulting Services)

Market segment by Application, split into
Large Enterprises
Small and Medium-sized Enterprises

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Voice Analytics Software status, future forecast, growth opportunity, key market and key players.
To present the Voice Analytics Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Voice Analytics Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

【レポートの目次】

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Voice Analytics Software Market Size Growth Rate by Type (2014-2025)
1.4.2 Solution
1.4.3 Services(Support and Maintenance and Consulting Services)
1.5 Market by Application
1.5.1 Global Voice Analytics Software Market Share by Application (2019-2025)
1.5.2 Large Enterprises
1.5.3 Small and Medium-sized Enterprises
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Voice Analytics Software Market Size
2.2 Voice Analytics Software Growth Trends by Regions
2.2.1 Voice Analytics Software Market Size by Regions (2019-2025)
2.2.2 Voice Analytics Software Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis

3 Market Share by Key Players
3.1 Voice Analytics Software Market Size by by Players
3.1.1 Global Voice Analytics Software Revenue by by Players (2014-2019)
3.1.2 Global Voice Analytics Software Revenue Market Share by by Players (2014-2019)
3.1.3 Global Voice Analytics Software Market Concentration Ratio (CR5 and HHI)
3.2 Voice Analytics Software Key Players Head office and Area Served
3.3 Key Players Voice Analytics Software Product/Solution/Service
3.4 Date of Enter into Voice Analytics Software Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Voice Analytics Software Market Size by Type (2014-2019)
4.2 Global Voice Analytics Software Market Size by Application (2014-2019)

5 North America
5.1 North America Voice Analytics Software Market Size (2014-2019)
5.2 Voice Analytics Software Key Players in North America
5.3 North America Voice Analytics Software Market Size by Type
5.4 North America Voice Analytics Software Market Size by Application

6 Europe
6.1 Europe Voice Analytics Software Market Size (2014-2019)
6.2 Voice Analytics Software Key Players in Europe
6.3 Europe Voice Analytics Software Market Size by Type
6.4 Europe Voice Analytics Software Market Size by Application

7 China
7.1 China Voice Analytics Software Market Size (2014-2019)
7.2 Voice Analytics Software Key Players in China
7.3 China Voice Analytics Software Market Size by Type
7.4 China Voice Analytics Software Market Size by Application

8 Japan
8.1 Japan Voice Analytics Software Market Size (2014-2019)
8.2 Voice Analytics Software Key Players in Japan
8.3 Japan Voice Analytics Software Market Size by Type
8.4 Japan Voice Analytics Software Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Voice Analytics Software Market Size (2014-2019)
9.2 Voice Analytics Software Key Players in Southeast Asia
9.3 Southeast Asia Voice Analytics Software Market Size by Type
9.4 Southeast Asia Voice Analytics Software Market Size by Application

10 India
10.1 India Voice Analytics Software Market Size (2014-2019)
10.2 Voice Analytics Software Key Players in India
10.3 India Voice Analytics Software Market Size by Type
10.4 India Voice Analytics Software Market Size by Application

11 Central & South America
11.1 Central & South America Voice Analytics Software Market Size (2014-2019)
11.2 Voice Analytics Software Key Players in Central & South America
11.3 Central & South America Voice Analytics Software Market Size by Type
11.4 Central & South America Voice Analytics Software Market Size by Application

12 International Players Profiles
12.1 Verint Systems (US)
12.1.1 Verint Systems (US) Company Details
12.1.2 Company Description and Business Overview
12.1.3 Voice Analytics Software Introduction
12.1.4 Verint Systems (US) Revenue in Voice Analytics Software Business (2014-2019))
12.1.5 Verint Systems (US) Recent Development
12.2 NICE (Israel)
12.2.1 NICE (Israel) Company Details
12.2.2 Company Description and Business Overview
12.2.3 Voice Analytics Software Introduction
12.2.4 NICE (Israel) Revenue in Voice Analytics Software Business (2014-2019)
12.2.5 NICE (Israel) Recent Development
12.3 Avaya (US)
12.3.1 Avaya (US) Company Details
12.3.2 Company Description and Business Overview
12.3.3 Voice Analytics Software Introduction
12.3.4 Avaya (US) Revenue in Voice Analytics Software Business (2014-2019)
12.3.5 Avaya (US) Recent Development
12.4 ThoughtSpot (US)
12.4.1 ThoughtSpot (US) Company Details
12.4.2 Company Description and Business Overview
12.4.3 Voice Analytics Software Introduction
12.4.4 ThoughtSpot (US) Revenue in Voice Analytics Software Business (2014-2019)
12.4.5 ThoughtSpot (US) Recent Development
12.5 Uniphore (India)
12.5.1 Uniphore (India) Company Details
12.5.2 Company Description and Business Overview
12.5.3 Voice Analytics Software Introduction
12.5.4 Uniphore (India) Revenue in Voice Analytics Software Business (2014-2019)
12.5.5 Uniphore (India) Recent Development
12.6 Calabrio (US)
12.6.1 Calabrio (US) Company Details
12.6.2 Company Description and Business Overview
12.6.3 Voice Analytics Software Introduction
12.6.4 Calabrio (US) Revenue in Voice Analytics Software Business (2014-2019)
12.6.5 Calabrio (US) Recent Development
12.7 Talkdesk (US)
12.7.1 Talkdesk (US) Company Details
12.7.2 Company Description and Business Overview
12.7.3 Voice Analytics Software Introduction
12.7.4 Talkdesk (US) Revenue in Voice Analytics Software Business (2014-2019)
12.7.5 Talkdesk (US) Recent Development
12.8 RankMiner (US)
12.8.1 RankMiner (US) Company Details
12.8.2 Company Description and Business Overview
12.8.3 Voice Analytics Software Introduction
12.8.4 RankMiner (US) Revenue in Voice Analytics Software Business (2014-2019)
12.8.5 RankMiner (US) Recent Development
12.9 VoiceBase (US)
12.9.1 VoiceBase (US) Company Details
12.9.2 Company Description and Business Overview
12.9.3 Voice Analytics Software Introduction
12.9.4 VoiceBase (US) Revenue in Voice Analytics Software Business (2014-2019)
12.9.5 VoiceBase (US) Recent Development
12.10 Beyond Verbal (Israel)
12.10.1 Beyond Verbal (Israel) Company Details
12.10.2 Company Description and Business Overview
12.10.3 Voice Analytics Software Introduction
12.10.4 Beyond Verbal (Israel) Revenue in Voice Analytics Software Business (2014-2019)
12.10.5 Beyond Verbal (Israel) Recent Development
12.11 VoiceSense (Israel)
12.12 SESTEK (Turkey)
12.13 AudEERING (Germany)
12.14 Invoca (US)
12.15 Xdroid (Hungary)

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Product (2019-2025)
13.2 Market Size Forecast by Application (2019-2025)
13.3 Market Size Forecast by Regions
13.4 North America
13.5 Europe
13.6 China
13.7 Japan
13.8 Southeast Asia
13.9 India
13.10 Central & South America

14 Analyst’s Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details

List of Tables and Figures

Table Voice Analytics Software Key Market Segments
Table Key Players Voice Analytics Software Covered
Table Global Voice Analytics Software Market Size Growth Rate by Type 2018-2025 (Million US$)
Figuer Solution Figures
Table Key Players of Solution
Figuer Services(Support and Maintenance and Consulting Services) Figures
Table Key Players of Services(Support and Maintenance and Consulting Services)
Table Global Voice Analytics Software Market Size Growth by Application 2019-2025 (Million US$)
Figure Global Voice Analytics Software Market Share by Application in 2018 & 2025
Figure Large Enterprises Case Studies
Figure Small and Medium-sized Enterprises Case Studies
Figure Voice Analytics Software Report Years Considered
Figure Global Voice Analytics Software Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Voice Analytics Software Market Size by Regions 2019-2025 (Million US$)
Table Global Voice Analytics Software Market Size by Regions 2019-2025 (Million US$)
Table Global Voice Analytics Software Market Share by Regions 2014-2019
Figure Global Voice Analytics Software Market Share by Regions 2014-2019
Figure Global Voice Analytics Software Market Share by Regions in 2018
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure PORTER'S FIVE FORCES ANALYSIS
Table Global Voice Analytics Software Revenue by by Players (2014-2019) (Million US$)
Table Global Voice Analytics Software Market Share by by Players (2014-2019)
Figure Global Voice Analytics Software Market Share by by Players in 2018
Table Global Voice Analytics Software by Players Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Voice Analytics Software Product/Solution/Service
Table Date of Enter into Voice Analytics Software Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Voice Analytics Software Market Size by Type (2014-2019) (Million US$)
Table Global Voice Analytics Software Market Size Share by Type (2014-2019)
Figure Global Voice Analytics Software Market Size Market Share by Type (2014-2019)
Table Global Voice Analytics Software Market Size by Application (2014-2019) (Million US$)
Table Global Voice Analytics Software Market Size Share by Application (2014-2019)
Figure Global Voice Analytics Software Market Size Market Share by Application (2014-2019)
Figure Global Voice Analytics Software Revenue Market Share by Application in 2018
Figure North America Voice Analytics Software Market Size 2014-2019 (Million US$)
Table North America Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table North America Key Players Voice Analytics Software Market Share (2018-2019)
Table North America Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table North America Voice Analytics Software Market Share by Type 2014-2019
Table North America Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table North America Voice Analytics Software Market Share by Application 2014-2019
Figure Europe Voice Analytics Software Market Size 2014-2019 (Million US$)
Table Europe Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table Europe Key Players Voice Analytics Software Market Share (2018-2019)
Table Europe Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table Europe Voice Analytics Software Market Share by Type 2014-2019
Table Europe Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table Europe Voice Analytics Software Market Share by Application 2014-2019
Figure China Voice Analytics Software Market Size 2014-2019 (Million US$)
Table China Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table China Key Players Voice Analytics Software Market Share (2018-2019)
Table China Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table China Voice Analytics Software Market Share by Type 2014-2019
Table China Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table China Voice Analytics Software Market Share by Application 2014-2019
Figure Japan Voice Analytics Software Market Size 2014-2019 (Million US$)
Table Japan Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table Japan Key Players Voice Analytics Software Market Share (2018-2019)
Table Japan Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table Japan Voice Analytics Software Market Share by Type 2014-2019
Table Japan Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table Japan Voice Analytics Software Market Share by Application 2014-2019
Figure Southeast Asia Voice Analytics Software Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Voice Analytics Software Market Share (2018-2019)
Table Southeast Asia Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table Southeast Asia Voice Analytics Software Market Share by Type 2014-2019
Table Southeast Asia Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table Southeast Asia Voice Analytics Software Market Share by Application 2014-2019
Figure India Voice Analytics Software Market Size 2014-2019 (Million US$)
Table India Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table India Key Players Voice Analytics Software Market Share (2018-2019)
Table India Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table India Voice Analytics Software Market Share by Type 2014-2019
Table India Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table India Voice Analytics Software Market Share by Application 2014-2019
Figure Central & South America Voice Analytics Software Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Voice Analytics Software Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Voice Analytics Software Market Share (2018-2019)
Table Central & South America Voice Analytics Software Market Size by Type 2014-2019 (Million US$)
Table Central & South America Voice Analytics Software Market Share by Type 2014-2019
Table Central & South America Voice Analytics Software Market Size by Application 2014-2019 (Million US$)
Table Central & South America Voice Analytics Software Market Share by Application 2014-2019
Table Verint Systems (US) Company Details
Table Verint Systems (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure Verint Systems (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table Verint Systems (US) Recent Development
Table NICE (Israel) Company Details
Table NICE (Israel) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure NICE (Israel) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table NICE (Israel) Recent Development
Table Avaya (US) Company Details
Table Avaya (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure Avaya (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table Avaya (US) Recent Development
Table ThoughtSpot (US) Company Details
Table ThoughtSpot (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure ThoughtSpot (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table ThoughtSpot (US) Recent Development
Table Uniphore (India) Company Details
Table Uniphore (India) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure Uniphore (India) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table Uniphore (India) Recent Development
Table Calabrio (US) Company Details
Table Calabrio (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure Calabrio (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table Calabrio (US) Recent Development
Table Talkdesk (US) Company Details
Table Talkdesk (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure Talkdesk (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table Talkdesk (US) Recent Development
Table RankMiner (US) Company Details
Table RankMiner (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure RankMiner (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table RankMiner (US) Recent Development
Table VoiceBase (US) Company Details
Table VoiceBase (US) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure VoiceBase (US) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table VoiceBase (US) Recent Development
Table Beyond Verbal (Israel) Company Details
Table Beyond Verbal (Israel) Revenue in Voice Analytics Software Business 2014-2019 (Million US$)
Figure Beyond Verbal (Israel) Revenue Growth Rate in Voice Analytics Software Business (2014-2019)
Table Beyond Verbal (Israel) Recent Development
Table VoiceSense (Israel) Company Details
Table SESTEK (Turkey) Company Details
Table AudEERING (Germany) Company Details
Table Invoca (US) Company Details
Table Xdroid (Hungary) Company Details
Table Global Voice Analytics Software Market Size by Regions (Million US$) 2019-2025
Figure Global Voice Analytics Software Market Size Share by Regions (2019-2025)
Figure Global Voice Analytics Software Market Size Share by Regions in 2025
Figure North America Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Figure Europe Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Figure China Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Figure Japan Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Figure India Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Voice Analytics Software Market Size Forecast (2019-2025)(Million USD)
Table Global Voice Analytics Software Market Size by Product (2019-2025) (Million US$)
Figure Global Voice Analytics Software Market Size by Product (2019-2025)
Figure Global Voice Analytics Software Market Size by Product in 2025
Table Global Voice Analytics Software Market Size by Application (2019-2025) (Million US$)
Figure Global Voice Analytics Software Market Size by Application (2019-2025)
Figure Global Voice Analytics Software Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

【掲載企業】

Verint Systems (US)、NICE (Israel)、Avaya (US)、ThoughtSpot (US)、Uniphore (India)、Calabrio (US)、Talkdesk (US)、RankMiner (US)、VoiceBase (US)、Beyond Verbal (Israel)、VoiceSense (Israel)、SESTEK (Turkey)、AudEERING (Germany)、Invoca (US)、Xdroid (Hungary)

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